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Specialty Pet Urine Care

Cat & Dog Urine Odor Removal in Chicago & Suburbs

Cat and dog accidents don’t just stain — the odor keeps coming back every time the room warms up or gets humid. That’s because dried urine leaves crystallized salts deep in the carpet, pad, and subfloor. We use enzyme treatment and hot-water extraction to digest and flush those salts out, eliminating the smell at the source instead of masking it.

  • Pet & Kid Safe
  • Enzyme Method
  • Odor Gone at Source
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15+ Years

Serving Chicagoland

Eco-Friendly

Pet & kid safe

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The Pet Urine Problem

Why cat & dog urine odor keeps coming back

Pet urine is more than a surface stain. When it dries, the water evaporates but leaves behind concentrated uric-acid crystals — salts that bond to the carpet fibers and reactivate every time the air gets warm or humid. That is why a spot you thought you cleaned still smells weeks later.

Gravity also pulls urine straight down through the carpet into the pad and even the subfloor. Blotting the top or spraying an air freshener never reaches those lower layers, so the odor keeps wicking back up. The only real fix is to break down the crystals and flush them out of every layer they reached.

Our approach pairs bio-enzyme chemistry with controlled hot-water extraction to digest the salts and rinse them away. It is the same trusted crew behind our pet stain & odor removal service, focused specifically on eliminating cat and dog urine odor.

Technician using hot-water extraction to flush pet urine from carpet
Common Issues

Pet urine problems we fix

Cat and dog accidents create a handful of stubborn problems that ordinary cleaning cannot solve. Here is what we treat most often.

Lingering ammonia smell

That sharp odor that spikes in warm, humid weather is crystallized urine salts reactivating. Our enzymes digest them so the smell is gone, not masked.

Pad & subfloor soak-through

Urine sinks below the carpet where surface cleaning can’t reach. We treat the pad and subfloor directly on deep or repeat spots.

Yellow spots & discoloration

Old urine can bleach or yellow carpet fibers. We treat the stain and lift discoloration wherever the dyes allow.

Repeat re-marking

Pets return to spots they can still smell. By fully removing the scent markers, we help break the cycle of re-marking the same area.

Cat or dog urine smell that won’t quit? Talk to a pet urine specialist today.

Call (847) 994-1171
Our Method

Our enzyme urine removal process

Every step is built to reach the urine wherever it went — not just the surface — and neutralize the odor for good.

  1. 01

    UV & moisture inspection

    We locate every accident — including hidden ones — with a UV light and moisture meter, and map how far each spot has spread.

  2. 02

    Saturate & loosen salts

    We saturate each spot to re-dissolve the crystallized uric-acid salts so they can be broken down and flushed out.

  3. 03

    Bio-enzyme digestion

    A pet-safe enzyme treatment digests the urine proteins and odor-causing bacteria at the molecular level, and dwells to work fully.

  4. 04

    Hot-water extraction

    Truck-mounted hot-water extraction flushes the digested salts and residue out of the carpet fibers and rinses the area clean.

  5. 05

    Pad & subfloor treatment

    For deep or repeat spots we treat below the carpet — saturating the pad and, when needed, sealing the subfloor so odor can’t wick back up.

  6. 06

    Deodorize & fast-dry

    We finish with a deodorizer and air movers, then walk the room with you so you can confirm the odor is gone before we leave.

Transparent Pricing

Cat & dog urine treatment cost

Urine treatment is priced on top of our standard carpet cleaning — you pay for the area cleaned plus an enzyme treatment for the affected spots. Final pricing is always confirmed before we begin.

Standard cleaning rates

  • Single area (up to 300 sq ft)$100
  • Two areas$180
  • Each additional area$50
  • Enzyme urine treatmentfrom $15 / spot
  • Appointment minimum$180–$220

Get your exact price

Pricing depends on how many spots there are and how deep they’ve soaked. For an instant, no-pressure estimate, use our online calculator or request a quote and we’ll confirm everything up front.

Open the CalculatorRequest a Quote

Need broader help with pet messes? See our main pet stain & odor removal page.

Care Tips

Handle accidents before they set

A few simple habits limit the damage from cat and dog accidents and keep odor from taking hold between professional visits.

  • Blot fresh accidents fast. Press with a clean, absorbent towel to soak up as much as possible — never rub, which spreads it deeper into the pile.

  • Skip ammonia cleaners. Ammonia smells like urine to pets and can actually encourage re-marking. Use an enzyme cleaner instead.

  • Don’t mask, remove. Air fresheners only cover the smell for a while. Real odor control means eliminating the source deep in the carpet.

  • Call in the pros for deep spots. If a spot keeps coming back or has soaked through, professional treatment reaches the pad and subfloor. For other messes, see our stain removal service.

Make your home smell fresh again

Book enzyme cat & dog urine treatment, or explore our full pet stain & odor removal service for every pet mess in the house.

Get a Free QuoteCall (847) 994-1171
Local & Nearby

Our offices & the areas we serve

Pet urine specialists dispatch from five Chicagoland offices, so help with cat and dog odor is never far away. Swipe to browse locations.

Don't see your neighborhood? We bring cat & dog urine odor removal to 100+ Chicagoland communities. View all service areas

Trusted Solutions

The Solutions We Use for Pet Urine Odor Removal

The professional-grade solutions our technicians rely on for cat and dog urine odor removal — chosen for the job and safe for your home.

See all our solutions
USOR urine stain and odor remover

USOR Stain & Odor Remover

Digests pet urine and organic messes at the source.

Pure O2 Sweet Breeze OSR oxygen stain remover

Pure O2 Sweet Breeze OSR

Oxygen stain lifting that brightens without bleaching.

Black Label Sweet Breeze carpet deodorizer

Black Label Sweet Breeze

Finishing deodorizer that neutralizes lingering odor.

FAQ

Cat & dog urine odor questions

The things pet owners ask us most about removing urine odor for good.

Yes, in the vast majority of cases. Household cleaners and air fresheners only mask the smell because dried urine leaves behind crystallized salts that reactivate with humidity. We apply bio-enzyme treatments that digest those salts and the odor-causing bacteria, then flush them out with hot-water extraction so the odor is removed at the source rather than covered up.

Yes. We use biodegradable, non-toxic enzyme solutions that rinse clean and leave no harsh residue. Once the carpet is dry, your pets and children can safely return to the room. Keeping everyone off the area until it is fully dry simply protects the fresh clean.

Often, yes. Fresh accidents are easiest, but many old, set-in spots respond well to saturation and enzyme treatment. When urine has soaked into the pad or subfloor we can lift the carpet and treat those layers directly. Severe, widespread contamination sometimes needs pad or subfloor sealing, and we will tell you honestly what to expect before we start.

Yes. Urine follows gravity down into the pad and subfloor, which is why surface cleaning alone never fully removes the smell. For deep or repeat spots we treat below the carpet with enzyme saturation and, when needed, seal the subfloor so the odor cannot wick back up.

The sooner the better. Fresh urine is far easier to remove before it dries, crystallizes, and soaks deeper into the pad. If accidents are ongoing, treating promptly also removes the scent markers that draw pets back to re-mark the same spot.

Keep Exploring

Other services you may need

Removing pet urine pairs well with the rest of the home. Start with our main pet stain & odor removal service, or explore these.

Carpet Cleaning

Deep steam cleaning for wall-to-wall carpet throughout your home.

Learn more

Upholstery Cleaning

Remove pet accidents, hair, and odor from sofas, sectionals, and chairs.

Learn more

Pet Stain & Odor

Our full enzyme treatment for every kind of pet stain and odor at home.

Learn more

We remove cat & dog urine odor across Chicago and the suburbs — browse all service areas or call (847) 994-1171.

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