The Solutions We Use

Yes. Every solution we use is professional-grade and applied by trained technicians, then thoroughly rinsed and pH-balanced so no sticky residue is left behind. Once the carpet is dry — usually within 2–4 hours — it’s completely safe for children and pets. We deliberately choose gentle, fiber-safe formulas and follow the cleaning standards set by the IICRC, with an eye toward healthy indoor air quality. If anyone in your home has specific allergies or sensitivities, mention it when you book your cleaning and we’ll adjust our approach.

No — and that’s important. We identify your fiber type before we start and match the solution to it. Sturdy synthetics can handle stronger, higher-pH pre-sprays, while delicate wool and Oriental & wool rugs get much milder, low-pH treatments (roughly 5.5–8.5) that protect the natural fibers and dyes — the kind of care Woolmark guidelines recommend. Fabric type also guides how we approach upholstery. This tailored process is exactly why professional cleaning outperforms one-size-fits-all rental machines.

Transparency builds trust. Many companies keep their process a mystery; we’d rather you know exactly what’s going into your home and why. Every solution on this page earns its place for a specific reason, and you can see them at work across our carpet cleaning and stain removal services — no mystery buckets, no guesswork.

Masking odor with fragrance never lasts. Pet urine soaks deep into the carpet backing and padding, so we treat it at the source with an enzyme-based digester that breaks down the odor-causing molecules rather than covering them up. For stubborn or repeat accidents we may recommend deeper sub-surface extraction or pad treatment. You can read the full process on our pet stain & odor removal page.

Often, yes. Color stains like coffee, tea, and red wine — along with the yellowing and browning that dull older carpet — respond well to an oxygen/peroxide treatment that lifts the color out and brightens the fiber without the risk of bleaching. Success depends on the type of stain, how long it’s been there, and the fiber, so we always test a small area first. See what’s possible on our stain removal service, and if you’re not sure we reach you, check our service areas.